Questions

Frequently Asked Questions

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About Ayesa Dream Couture

Ayesa Dream Couture is a luxury couture label specialising in fairytale-inspired gowns and corset sets, where fantasy meets handcrafted artistry. Each piece is designed to make you feel magical, confident, and one of a kind.

Our designs are inspired by nature, emotions, and fantasy elements — butterflies, florals, pearls, and soft pastel dreams. Every piece is handcrafted with intricate detailing and couture-level finishing that you simply will not find elsewhere.

We primarily focus on made-to-order couture, but limited ready-to-wear pieces may be available during special drops. Visit our Shop to see what is currently available.

Custom Orders & Process

Fill out our Custom Couture Form on the website with your design vision, measurements, and occasion details. Our team will contact you to begin your personal design journey.

Our couture process moves through six stages: inspiration and concept discussion, sketch development, fabric and embellishment selection, measurements and fittings, handcrafting and detailing, and finally final finishing and delivery. Every step is deeply personal.

Standard custom orders take 4–8 weeks from the date of confirmed payment and measurements. Express timelines are available for an additional charge — please mention your event date in the order form and we will advise accordingly.

Absolutely. You can request specific colors, fabrics, silhouettes, and embellishments. We work with tulles, organza, silks, and chiffons, and our embellishments include 3D butterflies, pearls, crystals, and floral appliqués — your vision guides every choice.

Minor design changes may be accommodated within 48 hours of placing your order, before production begins. Once materials have been sourced or cutting has started, significant changes may incur additional charges or may not be possible.

Orders can only be cancelled within 24 hours of placing them. After this window, the deposit is non-refundable as work on your piece will have begun.

Yes. We encourage you to reach out via email or Instagram before placing your order. We are happy to discuss your vision, suggest silhouettes, and answer any questions to ensure you feel confident before committing.

Sizing & Fit

You can refer to our Size Chart on the contact page, or choose custom sizing for a perfect fit. When between sizes, we recommend sizing up.

Yes — we specialise in custom-fit couture tailored exactly to your measurements. Simply provide your bust, waist, hip, shoulder, and height details in the order form and we will craft the piece to your body.

We ensure proper fittings throughout the process, but minor alterations may be needed after delivery. We will guide you through any adjustments required. For customers ordering remotely, providing precise measurements from the start minimises any fit issues.

Use a flexible measuring tape. Measure your bust at the fullest part, waist at the narrowest point, and hip at the widest point — usually 7–9 inches below the waist. We recommend having a friend assist for accuracy. Visit our measurement guide for detailed instructions.

Shipping & Delivery

Yes, we ship worldwide. Shipping costs and estimated delivery times vary by destination. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

Shipping takes approximately 5–10 business days after dispatch, depending on your location. This is separate from the production time for custom orders.

Yes. You will receive a tracking link via email once your order has been dispatched. Please allow up to 24 hours for tracking information to update after dispatch.

Payments

We accept major payment methods including UPI, debit and credit cards, and international payments. Payment details will be shared upon confirmation of your order.

For couture orders, a 50% non-refundable deposit is required before work begins, with the remaining 50% due before dispatch. This ensures your piece receives our full attention from the very first step.

Returns & Cancellations

Since all pieces are made-to-order, we do not accept returns or exchanges on custom couture. For ready-to-wear items, returns are accepted within 7 days of delivery in original, unworn condition. Please review our Returns Policy for full details.

Care Instructions

Dry clean only. Store your piece in a breathable garment bag away from direct sunlight. Handle delicate embellishments — butterflies, pearls, crystals — with care and avoid snagging on jewellery or rough surfaces.

Contact & Collaborations

You can reach us via the Contact page — email us directly or send a message on Instagram. We typically respond within 24–48 hours.

Yes — we are open to collaborations, photoshoots, editorial projects, and special couture commissions. Please reach out via email with details about your project and we will be happy to discuss.