Standard custom orders take 4–8 weeks from the date of confirmed payment and measurements. Express timelines are available for an additional charge — please mention your event date in your order form and we will advise accordingly.
Absolutely. We work with a wide range of fabrics including tulles, organza, silks, and chiffons. You can describe your preferred color palette and fabric type in your order form, and we will source the best match for your vision.
Yes, we ship worldwide. Shipping costs and estimated delivery times vary by destination. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Custom-made pieces are non-refundable as they are created exclusively for you. For ready-to-wear items, returns are accepted within 7 days of delivery in original, unworn condition. Please review our Returns Policy for full details.
Use a flexible measuring tape. Measure your bust at the fullest part, waist at the narrowest point, and hip at the widest point. We recommend having a friend assist for accuracy. Our size chart is available on the contact page for reference.
We require a 50% non-refundable deposit before work begins, with the remaining 50% due before dispatch. Payment details will be shared upon confirmation of your order.
Minor design changes may be accommodated within 48 hours of placing your order, before production begins. Once materials have been sourced or cutting has started, significant changes may incur additional charges or may not be possible.
Yes! We encourage you to reach out via email or Instagram before placing your order. We are happy to discuss your vision, suggest silhouettes, and answer any questions to ensure you feel confident in your decision.